Privacy Policy
StreetShelf is an app where neighbours gift, lend or rent things to each other. This policy explains what personal data we collect and why, who we share it with, and how to use your rights. It is written to meet Turkey's Personal Data Protection Law No. 6698 (KVKK) and, if you use the app from the European Union, the GDPR. The Turkish version prevails if the two differ.
Who is responsible
StreetShelf is run by an independent developer. For any question or request: support@streetshelf.app.
What we collect
- Account: your email address (to send sign-in codes), your display name and an optional profile photo.
- Location: your device location if you allow it, and the home location you save. It is used to show listings near you. Other users never see your exact location; they see only a rounded distance and a map pin shifted by about 100 metres.
- Listings: title, description, photos, kind (gift, lend, rent), the daily price if any, and days that are unavailable.
- Handovers: who asked for what and for which dates, the accept, handover and return steps, and handover/return photos. Handover photos are private; only the two people in the handover can see them.
- Messages: your conversations with other users and read markers.
- Groups: the invite-code groups you join or create.
- Reviews, blocks and reports: ratings and comments you give and receive, people you block and reports you send.
We do not collect payment details: rent is paid in cash between the two people at the handover. There is no advertising and no advertising tracking.
Why we use it
- To create your account and sign you in with an emailed code (performance of contract).
- To show listings near you and in your groups, and to run requests, handovers and messages (performance of contract).
- To keep the community safe: review reports, enforce blocks, prevent abuse (legitimate interest).
- To meet legal obligations (legal obligation).
Who sees it
- Other users: your display name, profile photo, listings, rating and reviews. Only the person you talk to sees your messages and handover photos. Group-only listings are visible to that group's members only.
- Service providers: Supabase for the database, file storage and sign-in; an email delivery service for sign-in codes; Apple Maps (iOS) and Google Maps (Android) for maps. They process data only on our behalf and to provide the service. Servers may be outside your country; such transfers follow Article 9 of KVKK and the relevant GDPR provisions.
- Authorities: only where the law requires it.
We do not sell your data or share it for advertising.
How long we keep it
Your data is kept while your account is open. When you delete your account, your profile, listings and photos, conversations, handover history, reviews and reports are permanently deleted. Groups you founded are not deleted; they pass to their longest-standing member. Copies in backups are removed within 30 days.
Deleting your account
You can permanently delete your account at any time in the app under Settings → Delete account. If a handover is in progress (you have someone's item, or someone has yours), it has to be finished or cancelled first, so nobody's belongings are left without a record. If you cannot reach the app, email support@streetshelf.app from your account's address.
Your rights
Under Article 11 of KVKK and the GDPR you may ask whether we process your data, get a copy of it, have it corrected or deleted, object to its processing, and receive it in a portable format. Send requests to support@streetshelf.app; we answer within 30 days. You may also complain to the Turkish Personal Data Protection Authority or the data protection authority where you live.
Children
StreetShelf is not for anyone under 18. If we find an account belonging to someone under 18, we delete it.
Security
Connections are encrypted, sign-in uses one-time codes instead of passwords, and database-level access rules let each user see only what they need to. No system is perfectly secure; if a breach happens we will notify as the law requires.
Changes
We may update this policy. Significant changes are announced in the app; the current version is always at this address.